Managing and Measuring Training, Learning & Development

About the Course

Organisations are under increasing pressure to ensure that workforce capability keeps pace with changing business priorities, skills requirements, technology, and performance expectations. Training activity alone does not demonstrate effectiveness; organisations must identify genuine capability and performance gaps, select appropriate learning interventions, support the transfer of learning into the workplace, and establish credible evidence of results. Effective L&D management therefore requires an integrated approach connecting organisational strategy, learning needs analysis, skills and capability requirements, programme design, performance transfer, measurement, analytics, and investment decisions. These requirements are reinforced by international guidance including ISO 30422 for learning and development and related ISO human resource management standards addressing L&D metrics, skills and capabilities, workforce data quality, and human capital reporting.

This interactive 5-day Managing and Measuring Training, Learning & Development training course develops the capabilities required to manage L&D as an evidence-based organisational function and evaluate its contribution beyond participation and completion measures. Delegates will examine strategic alignment, learning needs and capability analysis, intervention selection, learning design and delivery, workplace transfer, evaluation frameworks, learning metrics, data quality, analytics, business impact, cost-benefit analysis, and return on investment. It also examines digital learning environments, AI-assisted L&D analysis, dashboards, stakeholder reporting, governance, and systematic improvement. Delegates will apply structured methods to diagnose learning requirements, establish measurement frameworks, interpret performance evidence, evaluate learning outcomes, demonstrate value, and strengthen L&D investment decisions.

Core Objectives

The delegates will achieve the following objectives:

• Align L&D priorities and investment with organisational strategy, performance requirements, and capability needs
• Diagnose learning, skills, competency, and performance gaps using structured needs-analysis methods
• Design learning interventions that connect learning objectives, delivery methods, and workplace performance requirements
• Establish L&D metrics and evaluation frameworks aligned with ISO guidance and organisational reporting requirements
• Analyse learning, behavioural, performance, and business-impact data using appropriate analytical methods
• Quantify learning value through cost-benefit analysis, ROI, and financial and non-financial measures
• Strengthen L&D governance, reporting, investment decisions, and systematic improvement through evidence-based practices

Training Approach

This training course combines expert presentations, L&D strategy assessments, business-alignment exercises, learning needs analyses, skills and capability assessments, intervention-selection cases, learning-design reviews, performance-transfer scenarios, evaluation-framework exercises, L&D metric development, data-quality assessments, learning analytics, dashboard interpretation, business-impact cases, cost-benefit and ROI calculations, AI-assisted analysis scenarios, stakeholder-reporting exercises, and L&D governance assessments. Delegates will work through realistic organisational situations requiring needs diagnosis, learning intervention decisions, measurement design, data interpretation, impact evaluation, value assessment, and evidence-based L&D decision-making.

The Attendees

This training course is designed for professionals responsible for learning and development strategy, training management, capability development, learning evaluation, workforce development, performance improvement, learning analytics, or the measurement and reporting of L&D effectiveness.

A broad range of professionals will benefit, including but not limited to:

• Learning and Development Managers
• Training and Development Managers
• L&D Specialists and Advisors
• Training Managers and Coordinators
• Human Resources Managers
• HR Business Partners
• Talent Development Professionals
• Organisational Development Professionals
• Learning Analytics and HR Analytics Professionals
• Capability and Competency Development Specialists
• Performance Management Professionals
• Learning Programme Managers
• Digital Learning Professionals
• Professionals Responsible for Training Evaluation and ROI

Daily Discussion

DAY ONE: L&D STRATEGY AND BUSINESS ALIGNMENT

• L&D Strategy and Organisational Priorities
• ISO 30422: Learning and Development Framework
• Business Performance and Capability Requirements
• L&D Operating Models and Stakeholder Requirements
• Learning Investment and Resource Prioritisation
• L&D Strategy Alignment and Performance Outcomes

DAY TWO: LEARNING NEEDS AND CAPABILITY ANALYSIS

• Organisational, Role, and Individual Learning Needs
• Performance Gaps and Root-Cause Analysis
• Skills, Competencies, and Capability Requirements
• ISO/TS 30428: Skills and Capabilities Metrics
• Learning Needs Data and Evidence Analysis
• Capability Gaps and Learning Priorities

DAY THREE: LEARNING DESIGN, DELIVERY, AND PERFORMANCE TRANSFER

• Learning Objectives and Performance Requirements
• Learning Intervention Selection and Design
• Formal, Informal, and Blended Learning Approaches
• Digital Learning and Technology-Enabled Delivery
• Learning Transfer and Workplace Application
• Transfer Barriers and Performance Support

DAY FOUR: LEARNING MEASUREMENT, ANALYTICS, AND IMPACT

• Learning Evaluation Frameworks and Measurement Levels
• ISO/TS 30437: Learning and Development Metrics
• Learning KPIs and Performance Indicators
• ISO 30435: Workforce Data Quality
• Learning Analytics, Dashboards, and AI-Assisted Analysis
• Behaviour, Performance, and Business-Impact Measurement

DAY FIVE: LEARNING VALUE, ROI, AND L&D GOVERNANCE

• Training Costs and Learning Investment Analysis
• Cost-Benefit Analysis and Return on Investment
• Financial, Non-Financial, and Intangible Value
• ISO 30414: Human Capital Reporting and Disclosure
• L&D Reporting, Governance, and Investment Decisions
• L&D Effectiveness and Systematic Improvement

Certificate Awarded

Upon successful completion of this training course, participants will be awarded a Certificate of Completion from XCalibre Training Centre, acknowledging their accomplishment. This certificate serves as a testament to their dedication to developing their skills and advancing their expertise in their respective fields.