About the Course

This 5-day interactive Servant Leadership Excellence training course is designed to equip delegates to become effective servant leaders who put employee growth and wellbeing first. Through dynamic sessions grounded in academic research and real-world case studies, professionals will examine servant leadership’s emphasis on listening, empathy, virtue ethics, and community stewardship. 

Delegates explore the attributes of influential servant leaders while reflecting on pathways to enhance their leadership and contribute to positive change. Interactive workshops empower them to integrate tenets of trust, service, and inspired followership across all levels of an organisation. Professionals collaborate on implementation strategies to shape an organisational culture focused on people as primary stakeholders rather than pursuing short-term profits alone. From historical examples like Martin Luther King Jr. to present companies succeeding through service leadership, delegates gain models and resources to bring this selfless, others-oriented ethos into contemporary contexts. 

It will practice communication techniques critical for conflict resolution, culture change, and community building while constructing its roadmap for conscious, compassionate leadership excellence. This training programme delivers the definitive guide to servant leadership theory augmented with adaptable best practices for living out service-driven leadership. Delegates will depart with a transformation vision and skills to uplift their organisation through virtue, empowerment, and an enduring commitment to individual growth.

Core Objectives

The delegates will achieve the following objectives:

• Recall the definition, core characteristics, and principles of servant leadership as an alternative to traditional leadership models
• Explain the key attributes that allow servant leaders to build trust, inspire teams, and create a caring organisational community
• Analyse servant leadership challenges and best practices using case studies and scenarios across business, education, government, and nonprofit contexts
• Assess personal leadership tendencies and growth areas against the servant leadership framework through reflective surveys and assessments
• Develop strategies and action plans to exemplify servant leadership attributes despite modern workplace barriers
• Model communication techniques like empathy, listening, and collaborative conflict resolution in role-play scenarios
• Rate the expected and actual outcomes of servant leadership across multiple metrics like morale, ethics, and performance using organisational studies research
• Construct a personal and organisational servant leadership implementation plan, including vision, key activities, resources, supporters, and barriers

Training Approach

This training course is an interactive, experiential methodology focused on leadership activation through self-discovery, skill-building, and planning. The sessions would leverage contemporary adult learning best practices to maximise learner engagement on core concepts and competency development in this specialisation area. Short lessons grounded in academic research provide the theoretical foundations. Facilitated sharing of leadership perspectives and workplace experiences among delegates would catalyse rich discussion.

It will involve delegates simulating servant leadership abilities via role plays, team scenarios, planning implementation initiatives, conflict resolution, trust-building conversations, and community stewardship goal setting.

The Attendees

This training course suits organisational hierarchy levels and functions like operations, finance, HR, and technology, enabling richer peer sharing and collaborative application sessions.

Likewise, it will be valuable to the professionals but not limited to the following:

• Existing Managers and Individual Contributors interested in adopting a more inclusive, empathetic leadership approach to enhance team trust, morale, ethics, and performance
• Organisational Leadership Teams aim to infuse servant leadership philosophies systematically into their culture to reorient from short-term profits to sustainable, human-centric practices
• Aspiring Leaders seeking a developmental pathway for people-first management that starts with self-mastery
• Seasoned Leaders feeling drained or compromised by aspects of traditional leadership paradigms who want to realign with their core values
• Executives leading culture change initiatives centered on diversity, corporate social responsibility, ethics, and “conscious capitalism”
• Nonprofit Leaders seeking to sustain their organisations by avoiding founder’s syndrome and nurturing the larger community

Daily Discussion

DAY ONE: SERVANT LEADERSHIP FUNDAMENTALS

• Definition and Core Principles: What is Servant Leadership?
• Difference from Traditional Leadership Styles
• Putting People First
• Focus on the Wellbeing and Growth of Others
• Humility, listening, and Empathy
• Leading to Serve – Servant Leadership Applied Across Contexts

DAY TWO: DEVELOPING SERVANT LEADERS

• Attributes of a Servant Leader
  • Listening, Empathy, Healing, and Awareness
  • Conceptualisation, Foresight, and Stewardship
• Becoming a Servant Leader: Intrapersonal Leadership Development
• Growth of Self and Others
• Building Trust
  • Ethics
  • Integrity
  • Credibility
• Authentic communication

DAY THREE: IMPLEMENTATION STRATEGIES

• Servant Leadership in Organisations
• Improving Organisational Culture 
• Overcoming Challenges
• Addressing Criticisms and Resistance 
• Cultural Adaptability
• Developing Followership
• Engaging and Empowering Teams
• Community Stewardship

DAY FOUR: COMMUNICATION AND CONFLICT RESOLUTION

• Listening & Understanding: Habits for Effective Listening 
• Managing Conflict
• Collaborative Resolution Approaches 
• Focus on Shared Goals 
• Inspiring Others
• Motivation and Encouragement 
• Uplifting Communication

DAY FIVE: VISION SETTING & PLANNING

• Strategic Vision: Foresight and Conceptualisation
• Values Alignment
• Culture & Ethics
• Modelling Virtue, Ethics, and Inclusion
• Becoming a Servant Leader
• Personal Development Planning
• Establishing a Community of Practice