Organisational Behaviour

About the Course

In a world defined by volatility, uncertainty, complexity, and ambiguity (VUCA), organisations need professionals who can manage human behaviour with clarity and purpose. This interactive 5-day Organisational Behaviour training course is designed to strengthen competencies across public and private sectors, enabling delegates to elevate performance and optimise team functioning. It integrates strategic thinking, applied organisational psychology, and modern management practices into a comprehensive learning experience. Delegates will deepen their understanding of workplace behaviour and the psychological factors that shape culture and performance. They will gain practical skills in motivation, decision-making, and team management, supported by real-world examples and techniques. This enables professionals to provide meaningful feedback, conduct effective evaluations, and lead with clarity and impact.

It extends beyond individual effectiveness to build collective organisational success through strong collaboration and informed leadership. Delegates will examine team dynamics, conflict management, leadership principles, and resource strategy to address complex challenges. A strong emphasis is placed on organisational communication, culture development, and change management. They will learn to address resistance, support transitions, and promote environments that prioritise well-being and resilience, which equips learners with consistent tools for medium- and long-term human resources development. Ultimately, it empowers professionals to influence behaviour, strengthen teams, and support organisations in thriving amid modern demands.

Core Objectives

The delegates will achieve the following objectives: 

• Understand how individual differences (personality, values, perception) influence behaviour and performance in organisations
• Apply key motivation, engagement, and performance-management principles to improve effectiveness at both individual and team levels
• Analyse group dynamics, team functioning, leadership styles, power, and conflict to enhance collaboration and leadership capacity
• Strengthen organisational communication, cultural awareness, and change-management skills to support healthy organisational environments
• Promote well-being, psychological safety, ethical behaviour, and systems thinking to create sustainable, high-performing organisations

Training Approach

The training course is delivered through an interactive, experiential approach that encourages active participation through discussions, guided debates, business cases, and case studies, enabling delegates to analyse organisational dynamics, reflect on their own experiences, and apply practical solutions in real-world scenarios. The learning process incorporates collaborative activities, practical exercises, real-time feedback, and actionable tools to reinforce key concepts, promote shared learning, and ensure immediate workplace application that drives sustainable behavioural change and improved performance.

The Attendees

This training course is ideal for individuals who want to deepen their understanding of human behaviour at work and strengthen their ability to create high-performing, collaborative, and resilient teams. It is vital for individuals responsible for leading teams, people, shaping culture, or improving organisational effectiveness.

It will be particularly valuable for, but not limited to, the following:

• Project Managers
• Leaders and Senior Managers
• Team Leaders and Supervisors
• Entrepreneurs and Business Owners
• Learning & Development and HR Professionals
• Professionals across all sectors seeking Personal or Career Development
• Individuals aiming to improve productivity, resilience, and work-life balance

Daily Discussion

DAY ONE: FOUNDATIONS OF ORGANISATIONAL BEHAVIOUR

• Introduction to Organisational Behaviour
• Personality and Individual Differences
• Values, Attitudes, and Job Satisfaction
• Perception and Decision-Making
• Cognitive Biases and Judgement Errors

DAY TWO: MOTIVATION AND PERFORMANCE

• Motivation Theories (Maslow, Herzberg, McClelland)
• Expectancy and Equity Theories
• Job Design and Work Engagement
• Goal Setting and Performance Management
• Rewards, Recognition, and Feedback

DAY THREE: GROUPS, TEAMS, & LEADERSHIP

• Group Dynamics and Team Development
• Team Roles and Team Effectiveness
• Leadership Theories (Trait, Behavioural, Transformational)
• Power, Influence, and Political Behaviour
• Conflict Types and Conflict Management

DAY FOUR: COMMUNICATION, CULTURE, & CHANGE

• Interpersonal and Organisational Communication
• Barriers to Effective Communication
• Organisational Culture (Schein Model)
• Organisational Climate and Behavioural Norms
• Change Management and Overcoming Resistance

DAY FIVE: SYSTEMS, WELL-BEING, & INTEGRATION

• Organisations as Systems
• Work Stress, Burnout, and Well-being
• Psychological Safety and Trust
• Ethics, Diversity, Equity, and Inclusion (DEI)
• Integrating OB Concepts to Solve Organisational Problems

Certificate Awarded

Upon successful completion of this training course, participants will be awarded a Certificate of Completion from XCalibre Training Centre, acknowledging their accomplishment. This certificate serves as a testament to their dedication to developing their skills and advancing their expertise in their respective fields.