About the Course

Warehouse and Stores Operations Management is a significant element in the Supply Chain of any industry, be it a manufacturing concern, a process industry, a distribution agency, or an eCommerce business. Effective Warehousing and Storage are the need of the hour and play a vital role in business success. It directly reflects on Company's financial statements, and poor warehousing may result in unsatisfied customers, orders' cancellations, damages, obsolescence, and even failure/closure of the businesses. The relevant staff must know the intricacies involved in Warehouse and Stores Operations Management.

This Warehousing and Stores Operations Management training course equips delegates with the necessary know-how and the practicalities involved in warehousing. It enables other managerial staff to get acquainted with the desired level of perfection and innovation in Stores Operations Management. This is blended in such a way that it covers the essentials of effective warehousing and talks about real-world case studies. It will enable the delegates to get abreast of the global best practices in Warehousing and Stores Operations Management.

Core Objectives

The delegates will achieve the following objectives:

• Appreciate the significance of effective Warehouse and Stores Operations Management for overall better performance of the business   
• Develop an understanding of the challenges in Warehouse and Stores Operations Management
• Optimise the processes involved in Warehousing and Store Operations Management  
• Identify the key aspects to consider when managing Warehouse Operations
• Understand how occupational health and safety are vital in warehousing operations

Training Approach

This training course provides the delegates with a very enriching learning experience and actively encourages them to participate in the proceedings. The 2-way communication principle is adopted whereby the delegates learn from the industry experience of the Trainer and at the same time are allowed to express their views and ideas. Depending on delegates' expertise and capability, they would be encouraged to present the learning during the training course.

The Attendees

This training course is aimed at personnel working in Warehousing and Stores Management Operations and Supply Chain Management Staff, both at the operational and supervisory levels. It is also appropriate for anyone interested to know more about the interaction between warehousing and other materials management functions (purchasing, inventory control, and distribution).

Likewise, it will be valuable to the professionals but not limited to the following:

• Stores Managers
• Warehouse Operatives and Supervisors
• Materials Managers
• Procurement Managers
• Inventory Managers
• Distributional Professionals
• Plant Managers
• Logistics & Supply Chain Managers
• Project Managers
• Finance Managers
• Enterprise Risk Management (ERM) Professionals
• Corporate Planning Professionals
• Safety Managers  
• Technical and Operations function professionals who are keen to attain a holistic and integrated overview of Warehousing and Stores Management Operations 

Daily Discussion

DAY ONE: OVERVIEW OF WAREHOUSING AND STORES MANAGEMENT OPERATIONS

• Significance of effective warehousing and stores management operations
• Warehousing Functions
• Warehousing: The essential link in the Supply Chain
• Understanding the Language and Terminology used in Warehousing and Stores Management Operations
• ABC Analysis

DAY TWO: WAREHOUSING FUNCTIONS REDEFINED

• Effective Receiving Practices
• Effective Materials Handling and Storage
• Risk Assessment
• Resource Forms and Checklists
• Warehousing Strategies and Key Performance Indicators (KPIs)

DAY THREE: MATERIALS MANAGEMENT AND INVENTORY CONTROL 

• Understanding the Language and Terminology used in Materials Management and Inventory Control
• Materials Requirement Planning (MRP)
• Just in Time (JIT)
• Consignment Inventory
• Excess and Obsolete Inventory
• Provisioning

DAY FOUR: SIGNIFICANCE OF HEALTH, SAFETY, AND ENVIRONMENT (HSE) IN WAREHOUSING

• HSE First
• Removing Barriers
• Handling of Dangerous Goods and Chemicals
• Material Safety Data Sheets (MSDS)
• Personal Protective Equipment (PPE)
• Risk Management Program (RMP)
• Process Safety Management (PSM)
• Emergency Response Team (ERT)

DAY FIVE:  LOGISTICS MANAGEMENT

• Imports and Exports Functions
• Lead Time and Economic Order Quantity (EOQ)
• Awareness of Local Customs Clearance
• Effective Shipping Practices
• Incoterms