About the Course

Globalisation and the diversity of teams bring challenges that are worth thinking about. By stepping out of the pressure of the daily routine and sharing with other leaders and managers, we increase the likelihood of considering more executive ways of dealing with the complex and ambiguous challenges that await us within organisations. Leading teams nowadays is a challenge, especially because conflict in the workplace is unavoidable, and as leaders, we should have the skills to manage it strategically. It's important to understand when we can prevent it or when we should foster it. Speaking about conflict is not only to speak about negative consequences. Indeed, we can find positive consequences from good conflict management, such as process improvement, diversity and creativity promotion, and improvement of self-esteem and communication skills.

The delegates will explore key leadership and conflict management skills and how to transfer them to the complexity of the organisational contexts in which we find ourselves. Based on different approaches, the delegates will explore their profile as leaders, reflect on their competencies, and understand the difference between leading and managing, which are bases for creating a vision and shared values in our teams. Moreover, as effective leaders, it's fundamental to analyse our approach to conflict management, examine how we handle our emotions, and review our communication in our relations. Afterward, they will be more aware and hence able to give more forceful responses and develop positive relations in our workplace.

This 5-day Strategic Executive Leadership and Conflict Management training course will give not the opportunity to think about ways to lead teams and organisations; it will also provide a deep understanding of the conflict in the workplace, pointing to strategies to overcome and increase well-being and productivity in the organisations.

Core Objectives

The delegates will achieve the following objectives:

• Explore leadership styles, and interpersonal and intrapersonal skills essential for executive and strategic leadership development, highlighting agility and openness to innovative ideas
• Understand the difference between leading and managing, incorporating the changing reality of organisations, and highlighting the need to create a vision and values
• Recognise workplace conflict, its causes, and consequences
• Understand how to manage conflict by exploring key skills for managing conflicts;
• Improve communication skills for conflict resolution
• Acquire strategies to prevent workplace conflict and its resolution

Training Approach

This training course is based on the use of presentations and interactive discussions, which include workshops, self-analysis, and reflection, video, and models, tables, and graphs will be presented to consolidate knowledge and discuss the practical side of this knowledge. There will be daily summaries, making associations between the different topics to strengthen the consolidation of knowledge. Group discussions will be essential to promote the exchange of experiences, ideas, and techniques between leaders and managers.

The Attendees

This training course suits anyone wanting to develop or improve their leadership and managerial skills, especially to manage and solve organisational conflicts. Furthermore, it is intended for attendees who wish to acquire knowledge and self-reflect to effectively adapt their leadership and managing style to their culture, organisations, and teams.

Likewise, it will be valuable to leaders and managers but not limited to the following:

• Aspiring Leaders
• Senior Manager
• Middle Managers looking to increase their skill-set
• Team Leaders and Workplace Leaders
• HR Professionals and Senior Technical Heads
• Project Managers

Daily Discussion

DAY ONE: MANAGING MYSELF AND OTHERS AS A STRATEGIC LEADER

• Intrapersonal and Interpersonal Skills for the Leader
• Your Preferred Behavioral Style
• Exploring Limiting and Empowering Beliefs
• Dealing with Other
• Building Effective Team
• Agile Leadership and Openness to Innovative Ideas

DAY TWO: THE MANAGER AS A STRATEGIC LEADER

• The Difference Between Leading and Managing 
• Leading by Example with Resilience
• The Changing Reality of Organisational Life
• New Challenges and Roles of the Surviving Manager
• Creating a Compelling Strategic Vision
• The Power of Living the Values

DAY THREE: UNDERSTAND CONFLICT AS A LEADER

• Conflict and Disagreement 
• Assess Conflict at the Workplace
• Conflict Causes
• Conflict Consequences
• Conflict Escalation

DAY FOUR: MANAGING CONFLICT

• Handling Conflict Styles
• Reflection of Conflict Handling Style
• Understand When and How to Get Involved
• Manage Your Emotions
• Key Skills to Manage Conflict
• Best Practices for Effective Teams

DAY FIVE: RESOLUTION AND PREVENTION

• Communication as a Key to Conflict Resolution
• Styles of Communication for Managing Conflicts
• Effective communication: Empathy, Open & Direct Communication, and Feedback
• Negotiating and Problem Solving
• Strategies to Prevent Conflict