Leading in Uncertainty Masterclass

About the Course

The 5-day interactive Leading in Uncertainty Masterclass training course aims to develop leadership skills in those called upon to lead, make decisions, and be a reference to others when times are uncertain internally in the company, externally in the broader global sphere, or both. Knowing how to define your values as a leader and company in shifting times is crucial, as is the ability to transmit those values and a strong sense of stability to the people in your team. During uncertain times, the figure of the leader becomes exponentially more important and stressful, so it is fundamental to recognise your strengths and weaknesses, those of your team, and those of the situation you are facing.

Analysing the situation that you and your team find yourselves in is vital to clearly understand how to plan, prepare, and implement the solutions necessary to find a way forward. In uncertain times, decisions have to be made with incomplete information, rapidly changing dynamics, and the serious difficulty of being unable to fully predict how your decisions will affect the overall situation. This program will teach you to do that while caring for yourself and others.

One of the key skills that any leader needs, even in normal times, is the ability to communicate confidently, clearly, and effectively. That skill becomes increasingly important when a leader and their team are facing uncertain times. It will prepare delegates to know themselves, know their team, recognise and analyse the situations facing them and their company, and give them the ability to make the correct decisions in a high-pressure environment.

Core Objectives

The delegates will achieve the following objectives:

• Understand who they are as leaders
• Know their strengths and weaknesses and those of their team
• Analyse fast-moving, complex situations and how they affect them
• Develop stronger leadership through effective communication
• Focus on what is urgent and not what is important
• Design solutions and strategies to lead their teams to success in uncertain times
• Expand their self-confidence as leaders and references for teams

Training Approach

This training course will combine presentations with interactive practical exercises supported by video material and case studies. The delegates will be invited to use these materials, and we will spend time together to deepen their knowledge, apply their practical skills, and be invigorated in their confidence in the difference that they, as leaders, can make in uncertain times.

The Attendees

This training course is designed to help professionals who are experienced managers of people in their sectors but wish to have a deeper understanding of the skills and strategies necessary to navigate themselves, their teams, and their sectors through the challenges of uncertain times. Uncertain situations can generate enormous amounts of stress and emotions, and leaders need to face rapidly evolving scenarios and take decisive actions whilst motivating their workers, which is a challenging task.

Likewise, it will be valuable to the professionals but not limited to the following:

• CEOs
• CFOs
• COOs
• HR Managers
• Financial Experts
• IT and AI Experts
• Supply Chain Managers

Daily Discussion

DAY ONE: UNDERSTANDING UNCERTAINTY 

• Introduction to the Concept of Uncertainty in Leadership
• Recognising the Psychological and Emotional Impact of Uncertainty
• Exploring Strategies for Reframing Uncertainty as an Opportunity for Growth
• Defining Key Warning Signs of the Magnitude of the Uncertainty
• Analysing How Uncertainty Can Affect Your Sector or Sectors Crucial to Yours
• Predicting How Uncertainty Will Affect Key Members of Your Team
• Visualising the Possible Ramifications of the Uncertainty You Face

DAY TWO: BUILDING RESILIENCE

• Defining Resilience in the Context of Leadership
• Identifying Personal and Organisational Resilience Factors
• Strategies for Fostering Resilience in Oneself and Within Teams
• Knowing Your Own Triggers and Pressure Points
• Understanding How Your Reaction to Uncertainty Can Motivate, or not, Your Team
• Finding Ways to Self-care During Times of Extreme Pressure
• Transmitting a sense of Calmness and Control to People Who Look to You As Their Guide and Reference on How to Navigate Uncertainty

DAY THREE: EFFECTIVE COMMUNICATION IN UNCERTAIN TIMES

• Importance of Clear and Empathetic Communication during Times of Uncertainty
• Techniques for Communicating with Transparency and Authenticity
• Strategies for Managing Difficult Conversations and Addressing Concerns
• Storytelling as the Most Important Tool in Controlling Internal and External Narratives
• Defining and Practising Being a Credible Public Speaker during a Crisis
• Handling Hostile Q&A Sessions, Press Conferences, Internal Meetings, etc.
• Changing Course on a Pre-established Narrative when the Situation Demands it

DAY FOUR: LEADING THROUGH CHANGE

• Understanding the Stages of Change and Transition
• Strategies for Leading Teams through Periods of Change and Uncertainty
• Building a Culture of Adaptability and Innovation
• Facing Resistance, Internal or External, to Your Chosen Solutions
• Transmitting Courage and Conviction as You Lead the Required Change and Transition
• Communicating Difficult Decisions with Assertiveness and Decisiveness
• Conveying the Steps Necessary to Successfully Manage both the Uncertainty Itself and All of the Potential Ramifications

DAY FIVE: THRIVING IN UNCERTAIN ENVIRONMENTS

• Embracing Uncertainty as a Catalyst for Innovation and Growth
• Cultivating a Mindset of Agility and Flexibility
• Strategies for Finding Opportunities within Uncertainty
• Knowing How to Motivate Your Team to Follow Your Strategy
• Controlling the Factors Involved in Separating Opportunities from Difficulties
• Commitment to Applying Newfound Knowledge and Skills in Leadership Practice
• Resources for Ongoing Support and Development in Leading Through Uncertainty