About the Course

The 5-day comprehensive Empowering Excellence training course is designed to transform management professionals into visionary leaders adept at navigating the complexities of the modern workplace. Centered around the core principles of leadership excellence, strategic acumen, impactful communication, and team dynamics, it addresses the multifaceted challenges faced by managers in various industries. Through a carefully curated program that blends theoretical insights with practical applications, delegates will engage in a series of interactive workshops, thought-provoking case studies, dynamic group discussions, and introspective reflective sessions.

Delegates will embark on refining their leadership identity, enhancing their strategic thinking capabilities, and mastering the art of effective communication. They will explore innovative strategies for empowering their teams, fostering a collaborative work environment, and leading with empathy and understanding. It also strongly emphasizes developing problem-solving skills and decision-making prowess, ensuring managers are equipped to make informed decisions that drive organisational success. They will have gained invaluable skills and knowledge and developed a deeper understanding of their leadership style and potential. They will leave with the tools and confidence to inspire their teams, exceed performance expectations, and contribute to a culture of excellence and continuous improvement within their organisations, which represents a pivotal step in the professional development of managers, setting the stage for them to emerge as influential leaders who are capable of shaping the future of their workplaces.

Core Objectives

The delegates will achieve the following objectives:

• Apply advanced leadership theories and practices to lead diverse teams effectively
• Formulate and implement strategic plans that align with organisational goals and adapt to changing environments
• Evaluate and refine communication strategies to ensure clear, persuasive, and impactful messaging across various platforms and audiences
• Empower team members by delegating tasks that match their skills and development goals, fostering a sense of ownership and accountability
• Analyse complex problems, synthesize information from multiple sources, and utilise appropriate tools to make informed decisions
• Develop and execute performance enhancement strategies that motivate team members and drive continuous improvement
• Construct and provide feedforward that guides future performance improvement, focusing on actionable advice and growth opportunities

Training Approach

A blended learning approach drives this training course and draws on various adult learning techniques such as action learning, experiential exercises, group discussions, video case studies, role play, and self-reflection activities. The resulting variety helps delegates stay engaged throughout the course, feel challenged, and draw quick wins for their development. It also ensures delegates are exposed to ample opportunities to apply what they learn to the real-world challenges they face back in the workplace.

The Attendees

This training course is designed for professionals across all functions or disciplines. Still, it will significantly benefit those with management professional responsibilities who wish to evaluate progressive management practices that engage the "hearts and minds" of those they lead.

Likewise, it will be valuable to the professionals but not limited to the following:

• High Potentials
• Team Leaders
• Department Heads
• HR Managers
• Aspiring HR Professionals
• Newly Appointed Managers

Daily Discussion

DAY ONE: LEADERSHIP EXCELLENCE 

• Overview of Modern Leadership Theories
• Identifying Personal Leadership Styles through Assessments
• The Impact of Different Leadership Styles on Team Dynamics and Performance
• Effective Leadership Behaviours in Various Situations
• Overcoming Leadership Challenges, including Managing Diverse Teams and Leading through Change
• Developing emotional Intelligence Skills to Enhance Leadership Effectiveness
• Leadership Development Plan
• Guided Reflection on Personal Leadership Strengths and Areas for Growth
• Setting Individual Leadership Development Goals
• Introduction to Mentorship and Coaching for Ongoing Leadership Growth

DAY TWO: STRATEGIC THINKING AND EXECUTION

• Fundamentals of Strategic Thinking
• Exploring Strategic Thinking Models and Frameworks
• Analysing Business Case Studies for Strategic Insights
• Aligning Team Objectives with Organisational Vision
• Strategy Development and Implementation Workshop
• Develop a Strategic Plan for a Hypothetical Project
• Peer Review of Strategic Plans with Feedback from Facilitators
• Common Pitfalls in Strategy Execution and How to Overcome Them
• Development of a Personal Action Plan for Implementing Strategic Goals within Their Teams

DAY THREE: EFFECTIVE COMMUNICATION AND TEAM DYNAMICS

• Mastering Communication Skills
• Understanding the Communication Process and Barriers to Effective Communication
• Active Listening and Assertive Communication Techniques for Delivering Constructive Feedback and Managing Difficult Conversations
• Enhancing Team Dynamics
• Exploration of Team Development Stages and How to Support Team Growth
• Conflict Resolution Strategies and Building a Collaborative Team Culture
• Practicing Communication Skills in Team Settings
• Communication Improvement Plan
• Setting Goals for Improving Team Communication
• Commitment to Specific Actions for Fostering a Positive Communication Culture within the Team

DAY FOUR: EMPOWERING TEAMS AND DELEGATION

• The Art of Empowerment
• Understanding the Principles of Empowerment and Its Impact on Team Performance
• Strategies for Building Trust and Autonomy within Teams
• Identifying Opportunities for Delegation and Empowerment in Participants' Teams
• Delegating Tasks Effectively, including Setting Clear Expectations and Accountability
• Challenges in Delegation and How to Address Them
• Skills in Empowering Team Members
• Delegation and Empowerment Action Plan
• Setting specific Delegation Goals to Enhance Team Empowerment
• Commitment to implementing Empowerment Strategies within Their Teams

DAY FIVE: DECISION-MAKING, PROBLEM-SOLVING, AND PERFORMANCE MANAGEMENT

• Effective Decision-Making and Problem-Solving
• Analytical Thinking and Creative Problem-solving
• Decision-making in Complex and Uncertain Environments
• Understanding Performance Management Cycles and Setting Effective KPIs
• Developing Performance Improvement Plans and Coaching for Performance
• Strategies for Motivating Teams and Recognising Achievements
• The Role of the Manager in Driving Team Performance
• Setting Personal Goals for Improving Decision-making and Problem-solving Skills
• Developing a Plan for Applying Performance Management Strategies to Enhance Team Productivity