About the Course

This 5-day empowering Creative Leadership and Advanced Supervisory Skills training course is specially designed for all who have the potential and capabilities to expand their Supervisory leadership skills. Bill Gates, the Founder of Microsoft, stated, “As we look ahead into the next century, leaders will be those who empower others!”

It is precisely prepared to empower selected individuals to develop these dynamic leadership skills. Team leaders and new managers, whatever their job title, if they oversee others, then they will be significantly helped by this programme.

This dynamic training programme will present the latest leadership development research and interpersonal relationship skills. These cutting-edge market techniques will cause each delegate to be a natural, successful leader in their field.

Core Objectives

The delegates will achieve the following objectives:

• Know what real supervision is and its required strategies
• Understand and practice basic supervisory skills
• Define the difference between the supervisory and the operational roles
• Explain what motivates you and describe ways to inspire others effectively
• Use different techniques to communicate effectively with your Team

Training Approach

This training course is based on interactive activities – group and individual exercises, case studies, and discussions – and formal delivery of the latest theory and thinking. The environment will be supportive, in which individuals with varying degrees of experience will be encouraged to share their current approaches and try out new ones they encounter in the training programme. It aims to be an enjoyable learning experience, and the mix of style and learning techniques will prove valuable to those who attend.

The Attendees

This training course establishes a Supervisory Leadership platform to create the organisation’s next top-tier leaders.

Likewise, it will be valuable to the professionals but not limited to the following:

• First Level Supervisors
• Those with Leadership and Managerial potential and capabilities
• Those who desire empowered leadership skills

Daily Discussion

DAY ONE: DEVELOPING THE SUPERVISOR LEADER

• The Challenge of Supervisory Personal Development
• The Difference between Doing and Supervising
• Knowing How to Develop Essential Interpersonal Relationship Skills
• How do you develop effective self-coaching skills?
• What are the skills and attributes of an effective supervisor?
• Creating a Positive Leadership Mindset

DAY TWO: MANAGING PERFORMANCE FOR EFFECTIVE RESULTS

• Characteristics of Performance Management
• Getting Productivity through People
• The Importance of Strategic Goal Setting
• How, When and to Whom to Delegate
• Knowing the Benefits of Effective Delegation
• Getting and Managing Results

DAY THREE: MANAGING PERFORMANCE PROBLEMS AND PEOPLE

• What motivates me and others?
• Understanding the 3 Major Types of Motivation
• How do you manage conflict?
• Working with Different Types of Personalities
• What to do when a problem arises?
• Effective Listening and Questioning Skills

DAY FOUR: COMMUNICATING CONFIDENTLY AND CONCISELY

• What is Communication, and what are the three primary levels of Communication?
• Understanding the Communication Cycle
• The Significance of Non-Verbal Communication
• How to make an effective presentation?
• Planning and Running a Team Meeting
• How to be an effective, decisive decision-maker?

DAY FIVE: BUILDING PROACTIVE LEADERSHIP EMPOWERMENT

• What is personal empowerment influence?
• Developing Your Mind, Attitude, Appreciation, and Character Influence
• Building Trust and Believability: Walking Your Talk
• Essential Qualities of a Top Supervisor
• How do you shape and build a strong and productive team?
• How do you stay motivated and develop your proactive plan of action?