About the Course

This Coaching Skills for Police & Law Enforcement Supervisors training course will help the delegates develop coaching, mentoring, performance review, and interaction skills with colleagues, line managers, stakeholders, and service users to improve personal and organisational performance. Helping others achieve their potential is a key leadership skill; it will assist in recognising and supporting the development of themselves and their staff. It will focus on performance improvement at the individual, team, and organisational levels using coaching and mentoring to enable more self-reliant learning. The 70:20:10 model of organisational learning practices and tools will be explored with coaching and mentoring contextualised within organisational learning environments.

This will allow the delegates to consider their learning, coaching, and mentoring styles and how best to adapt to any given developmental situation, e.g., a challenging staff appraisal. This highly interactive course explores underpinning theories and best practices allowing delegates to put knowledge and skills into practice in a safe learning environment before identifying time, place, and opportunities to transfer learning back into their workplace.

Key areas of coaching and mentoring such as communication, body language, cultural considerations, contracting and skills required will be explored and set within the culture and context of 21^st Century Policing. It will also consider the relationship between leadership and coaching and explore the expanding practice of 'coaching as a leader'. Through practical exercises, delegates can 'try out' coaching, applying approaches that best suit their style and skills and recognising the context in which their organisation operates.

Core Objectives

The delegates will achieve the following objectives:

• Understand their preferences (MBTI) and how to adapt these to people and situations
• Plan and prepare a coaching session
• Deliver coaching sessions
• Recognise differences and similarities between coaching and mentoring
• Develop an action plan to support the transfer of learning back into the workplace

Training Approach

This training course will be highly interactive employing group and individual work, video and audio clips, and team exercises with opportunities for delegates to practice skills and knowledge in a safe learning environment. During the training course, the delegates will coach and be coached to understand the process, techniques, and challenges.

The Attendees

This training course is aimed at all levels of Policing Leadership, whether you are front-facing or in support roles. It will significantly benefit the following:

• Team Leaders
• First Line and Middle Managers
• Senior Leaders
• HR Professionals and those in teaching/training roles
• Support Functions
• Specialist Roles, including Traffic Officers and Criminal Investigations

Daily Discussion

DAY ONE: COACHING AND MENTORING (C&M) IN POLICE & LAW ENFORCEMENT

• How do we learn?
• Coaching and Mentoring (C&M) as a Process: Differences and Similarities
• Leadership and Coaching and Mentoring (C&M)
• Communication Skills, including Questioning
• Cultural and Contextual Considerations
• Coaching and Mentoring (C&M) Skills

DAY TWO: COACHING MODELS AND THEORIES USED IN POLICE & LAW ENFORCEMENT

• Processes and Models
• Planning and Preparing
• Contracting and Confidentiality
• Emotional and Political Intelligence
• Individual and Team Coaching in Action

DAY THREE: EMOTIONAL INTELLIGENCE AND UNDERSTANDING SELF

• An Emotional Intelligence Self-assessment Process
• Emotional Intelligence and its application to Police & Law Enforcement
• How your personal preferences shape your interactions with others?
• Benefits of Diverse Organisations

DAY FOUR: COACHING IN ACTION I

• Having a Go
• Planning and Preparing Coaching Session
• Giving and Receiving Feedback
• Being Coached
• Debriefing

DAY FIVE: COACHING IN ACTION II

• Having Another Go
• Coaching in Action
• Feedback and Debriefs
• Learning Transfer
• Action Plans and Continued Professional Development