About the Course

Effective leadership is more important than ever in today's dynamic and global public sector. Leaders in this sector must be able to navigate complex challenges, work collaboratively with others, and empower their teams to achieve their goals. Effective communication is a critical component of successful leadership in the public sector, as it enables leaders to build strong relationships, facilitate collaboration, and ensure that all stakeholders understand their message. Public sector leaders can build trust and credibility, motivate their teams, and achieve organisational objectives by developing strong interpersonal skills.

The Achieving Leadership Excellence in the Public Sector training course is designed to equip public sector leaders and people interested in becoming public sector leaders with the necessary knowledge and skills to excel in their roles. The delegates will explore various topics related to leadership in the public sector, including the role of leadership in the public sector, key challenges in public sector leadership, best practices for leadership in the public sector, effective communication strategies, conflict management techniques, and ethical leadership principles.

Moreover, delegates will also learn about various leadership styles and how to identify and develop their personal leadership styles. It also covers the importance of decision-making techniques and strategic planning and management for public sector leaders. Delegates will gain a deeper understanding of change management, which is critical for leaders in the public sector, where changes are frequent and complex.

Core Objectives

By completing this training course, the delegates will develop the necessary knowledge and skills to lead excellently in the public sector, achieving organisational objectives while building strong relationships and empowering their teams.

The delegates will achieve the following objectives:

• Understand the role of leadership in the public sector
• Identify and address key challenges in public sector leadership
• Apply best practices for effective leadership in the public sector
• Develop effective communication strategies
• Learn conflict management techniques
• Understand ethical leadership principles and strategies for promoting ethical behaviour and decision-making
• Develop action plans for applying the concepts and skills learned in their respective roles

Training Approach

This dynamic and compelling training course is offered in a workshop setting, allowing delegates to be introspective, reflective, enriched, and nourished. It includes reading content on best practices and board governance theory, engaging in discussion to deepen knowledge, small group breakout sessions to intensify learning, training videos to enhance the lectures, and delegates role play and conversation mocking to actualise learning.

The Attendees

This training course allows people to develop themselves and their ability to be effective public sector leaders. It is a must-attend for those in the public sector (or seeking to enter the public sector).

Likewise, it will be valuable to the professionals but not limited to the following:

• Executive Management 
• Managers and Supervisors
• Professionals who Lead Teams
• People seeking Career Advancement
• Individuals aspiring to Leadership and/or Management Roles
• Those with Leadership and Managerial Potential and Capabilities
• Those who desire empowered Leadership Skills

Daily Discussion

DAY ONE: INTRODUCTION TO LEADERSHIP EXCELLENCE IN THE PUBLIC SECTOR

• Understanding the Role of Leadership in the Public Sector
• Key Challenges in Public Sector Leadership
• Best Practices for Leadership in Public Sector
• The Importance of Vision and Mission in Public Sector Leadership
• Creating a Positive Organisational Culture in the Public Sector

DAY TWO: LEADERSHIP STYLES IN THE PUBLIC SECTOR

• Overview of Different Leadership Styles
• Identifying the Appropriate Leadership Style for the Public Sector
• Developing a Personal Leadership Style
• Transformational Leadership in the Public Sector
• Authentic Leadership in the Public Sector

DAY THREE: COMMUNICATION AND DECISION-MAKING IN THE PUBLIC SECTOR LEADERSHIP

• Effective Communication in Public Sector Leadership
• Decision-making Techniques for Public Sector Leaders
• Handling Conflicts and Managing Difficult Conversations
• Crisis Communication and Management in the Public Sector
• Leading Virtual Teams in the Public Sector

DAY FOUR: STRATEGIC PLANNING AND MANAGEMENT IN THE PUBLIC SECTOR

• Developing Strategic Plans for Public Sector Organisations
• Aligning Goals with Organisational Values and Objectives
• Best Practices in Managing Public Sector Organisations
• Financial Management in the Public Sector
• Performance Management and Metrics in the Public Sector

DAY FIVE: LEADING CHANGE IN THE PUBLIC SECTOR

• Understanding Change Management in Public Sector
• Developing a Change Management Plan
• Overcoming Resistance to Change in Public Sector Organisations
• Implementing and Monitoring Change
• Managing Innovation and Creativity in the Public Sector